New Service User Involvement and Engagement Strategy

Date: 03 September 2020

excellence for service users

The Patient Experience Team at BEH is proud to announce the launch of their brand new Service User Involvement and Engagement Strategy for 2020-22.

The new strategy outlines the importance of actively involving service users, their families and careers in shaping, delivering and evaluating their care and the future direction of the Trust.

The strategy has been developed and designed by service users of Barnet, Enfield and Haringey mental health and community services, through a series of workshops held throughout the Trust.

Service users were asked what involvement and engagement would look like to them, how we could approach this at the Trust, and what milestones we should aim to achieve within the next three years of strategy delivery.

The final document is an impressive involvement and engagement strategy co-produced by service users, for service users.

Download the strategy

Watch this short video with the team discussing how the strategy was developed: 

  • Summary:

    The Patient Experience Teams at BEH is proud to announce the launch of their brand new Service User Involvement and Engagement Strategy for 2020-22.