COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus.
We are working with Public Health England and NHS England, and following their latest guidance.
We are keeping our services going as much as possible, but each service is having to look at new ways of operating. You may be offered a telephone consultation instead of a face-to-face one, and group activities and events have been cancelled.
Please be assured we are still offering high quality effective mental health care, but we have had to change the way we do this to follow the Government's social distancing guidelines and protect our service users, carers and staff.
This page will be regularly updated with information and guidance about Coronavirus – to check when it was last updated scroll down to the bottom of the page.
On this page
- Changes to our services
- Your appointment
- What to do if you need urgent help
- COVID-19 vaccinations guidance
- Easy read and information in different languages
- Trusted sources of information
- Guidance on clozapine and blood testing
- Volunteer support and wellbeing resources
- What to do if you have symptoms of Coronavirus
- How to avoid catching Coronavirus
- Haringey Coronavirus Book of Remembrance
- Quick links
Find out more about the changes to our services.
We know it is important for you to visit your loved ones. We are keeping our visitor arrangements under careful review in line with national COVID-19 guidelines to keep our patients, staff and visitors safe.
Please contact the clinical staff looking after your friend or relative before visiting.
All patients who have leave can meet with one visitor (a family member or friend) outdoors. Social distancing and wearing of face masks (where required) should be observed.
In the following exceptional circumstances, one visitor can visit a patient indoors:
- patient receiving end-of-life care
- a carer, parent, guardian, supporter or personal assistant
- both parents or guardians where the family bubble can be maintained
- patients may be accompanied where appropriate and necessary to assist their communication or to meet their health, emotional, religious or spiritual care needs
Visits for patients with a learning disability, or who are under 18, or have a dementia diagnosis or serious mental illness which means that not having a visit will have a negative impact on their wellbeing, will be managed on an individual basis.
All visitors must observe good hand hygiene (handwashing) to reduce risks to the visitor, other patients and staff. All visitors must always wear a face covering.
Anyone with a COVID positive test or showing symptoms of coronavirus (a new continuous cough, a high temperature or a loss of, or change in, your normal sense of smell or taste) should not visit, even if these symptoms are mild or intermittent, due to the risk they pose to others.
If a face-to-face visit is not practical, then we will help you to organise a virtual visit online.
We understand this may be upsetting for patients and their loved ones, but we are taking these measures to protect our service users, their carers and our staff.
Thank you for your co-operation.
If you need to rearrange your appointment, please phone the telephone number listed on your appointment letter. If you have been offered a video consultation, read about the Attend Anywhere service here.
We have introduced a new crisis telephone service for people experiencing a mental health crisis: 0800 151 0023. You can call this number to get support or advice in a crisis from our trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.
Download the short version of the leaflet about COVID-19 vaccine.
NHS.UK has information about the COVID-19 vaccine.
Public Health England has a list of COVID-19 vaccination resources.
Mencap has an easy read guide about the coronavirus vaccine.
GOV.UK has information about domestic abuse: get help during the coronavirus (COVID-19) outbreak.
NHS England provides information about getting NHS help when you need it.
GOV.UK has information about leaving hospital to go home.
GOV.UK has information about looking after your feelings and your body.
GOV.UK provides a social distancing guide.
GOV.UK has information on testing yourself for coronavirus.
Download an easy read information leaflet that provides guidance on addressing the Coronavirus outbreak.
GOV.UK has links to translated advice and guidance for the public.
Updates and information in British Sign Language can be accessed on SignHealth’s website.
Find out more about clozapine and blood testing during the Coronavirus outbreak.
Voluntary services are available nationally and within the boroughs of Barnet, Enfield and Haringey.
If you would like an NHS Volunteer Responder (see below for support available), please call our 24/7 crisis telephone service for a referral on 0800 151 0023.
- Community Response volunteer: to collect and deliver shopping, medication or other essential supplies.
- Patient Transport volunteer: to provide transport to patients who are ready for discharge and ensure that they are settled safely back into their homes.
- Check in and Chat volunteer: to provide telephone support to individuals who are at risk of loneliness.
If you would like support from our local voluntary services, please click on the links below:
- Barnet: Social Support, Food, Medication, Money/Financial Support, Activities
- Enfield: Social Support, Food, Medication, Money/Financial Support, Activities
- Haringey: Social Support, Food, Medication, Money/Financial Support, Activities
Find out more about COVID-19 updates from Barnet, Enfield and Haringey Councils using the links below:
- Barnet Council COVID-19 information
- Enfield Council COVID-19 information
- Haringey Council COVID-19 information
Staying home and staying well:
- Mind has put together useful resources for people who need to stay at home.
- Recovery College Online provides free online courses to help you stay well at home.
- Anxiety UK has a non-emergency helpline for support with general anxiety.
- Every Mind Matters has been created by Public Health England and approved by the NHS. It gives you simple and practical advice to get a healthier mind and get more out of life – from how to deal with stress and anxiety, to boosting our mood or sleeping better.
Online resources to support your wellbeing journey at home and beyond:
- The Good Thinking website is an NHS approved mental health and wellbeing resource aimed at those of us working and/or living in London. It includes helpful advice specific to how we can look after ourselves in a time of social distancing and self-isolation.
- SilverCloud offers online resources for general wellbeing (accessible to BEH patients using access code NHS2020).
- 'MyWellbeing Plan' is a self-management and recovery tool using principles that support the recovery approach – developed by the Enablement Partnership, Peers and staff from across the organisation:
- Looking after your feelings and body – the easy read guide by Public Health England is an additional good resource.
Help in a crisis
- Shout offers a 24/7 text service (free on all major mobile networks) for anyone in a crisis anytime, anywhere.
- NCL Suicide Prevention and Bereavement Support Service: for people aged 18+, who live, work or study in the five North Central London boroughs of Barnet, Camden, Haringey, Islington and Enfield.
- Samaritans: if you need someone to talk to, you can contact a Samaritan.
- Stay Alive is a useful app for those coping with suicidal thoughts, and those worried about someone.
Suicide prevention for young people under 35
- Papyrus has an app and also a guide on how to use and make safety plans.
We are asking anyone who has symptoms, or anyone who has been in contact with someone with symptoms, not to attend hospital or any of our sites. You should follow the Government rules to stay at home. The symptoms of coronavirus are:
a high temperature
a new, continuous cough
- loss of smell or taste
Use the 111 online coronavirus service to find out what to do. Only call 111 if you cannot get help online.
- Wash your hands with soap and water often – do this for at least 20 seconds
- Always wash your hands when you get home or into work
- Use hand sanitiser gel if soap and water are not available
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin immediately and wash your hands afterwards
- Try to avoid close contact with people who are unwell
- Do not touch your eyes, nose or mouth if your hands are not clean
The Coronavirus pandemic has affected so many lives and its impact has devastated families across the country and the world.
To honour those we have lost, a virtual book of remembrance has launched in Haringey for everyone living and working in Haringey, as a place of remembrance for loved ones who have died as a result of the COVID-19 pandemic.
The book of remembrance is a joint collaboration of all public bodies in the London Borough of Haringey – Haringey Council; Barnet, Enfield and Haringey Mental Health NHS Trust; Bridge Renewal Trust; Haringey Clinical Commission Group; and Mind In Haringey – to remember all those affected by Coronavirus.
The online book of remembrance is available at haringey.gov.uk/covid-remembrance. It will also be made into a hard copy, which will be available to view at Bruce Castle Museum.
Last updated – 29 March 2021