BEH celebrates success and looks to the future at this year's AGM

Date: 17 September 2019

AGM 2019

Over a hundred staff, local people and service users attended yesterday’s (Monday 16 September) Annual General Meeting at the Regency Banqueting Suite in Tottenham. 

Guests had the opportunity to meet BEH Trust Board members, view displays and meet representatives about a wide range of Trust services.

After a welcome message from Chairman Mark Lam, Chief Executive Jinjer Kandola outlined the Trust’s achievements this year, such as the development of the Trust Strategy, co-produced with users, staff and partners. She also spoke about improvements to the estate and infrastructure – relocating the psychiatric intensive care unit (PICO), the new Children’s Hub in Enfield, and the move to the new IT platform - as well as the successful transition to a new Trust Board, putting a new leadership team in place.

Amanda Pithouse, our Director of Nursing, Quality and Safety, spoke about the Trust’s approach to quality. She was keen to highlight our caring, committed, passionate, hardworking and welcoming staff, as well as improved risk management systems – safety huddles, assessments, zonal meetings, and improved environments. She fed back that we have received the embargoed draft report from the Care Quality Commission (CQC)’s recent inspection – the final report and ratings are expected to arrive next month. 

David Griffiths, Chief Finance and Investment Officer, outlined the Trust’s financial performance – £3.2m better than planned last year. The Trust also continues to work hard to deliver further efficiency savings and provide value for money services - for next year, we have set a balanced budget for first time since 2013/14, with the Trust’s underlying deficit of £5.5m set to be offset with planned provider sustainability funding of £5.5m.

Later in the afternoon, Trust services got to outline their achievements over the year, with Enfield Pain Management Service’s Dr Anna Mandeville talking about their service redesign, and the Trust Mental Health Bed Management Service’s Jackie Liveras outlining future plans, such as the implementation of the Trust-wide Urgent Care Pathway Review recommendations and additional acute beds in Barnet opening in late 2019. 

The last session of the day offered all the guests the chance to talk about ideas for improving services, staff engagement and future-proofing the organisation. Board members each took individual sessions with groups of staff, service users and the public, to share ideas which they committed to following up.

Chief Executive Jinjer Kandola said: “It was great to meet so many of our service users and staff yesterday, to celebrate what we are doing right and look at where we can improve for the future to ensure that we continue to offer fantastic care and respond to local needs.

“Our AGM offered the opportunity to reflect on a year of transition, but also a year of success. We take pride in our patient-centred focus and will continue listening and responding to service users to continuously improve our services.”

View the presentations 


  • Summary:

    Over a hundred staff, local people and service users attended yesterday’s (Monday 16 September) Annual General Meeting at the Regency Banqueting Suite in Tottenham.