Barnet, Enfield and Haringey Mental Health NHS Trust retains ‘Good’ CQC rating despite the challenges of the COVID-19 pandemic

Date: 28 February 2022

CQC sticker reading Team BEH is good. Inspected and rated Good by Care Quality Commission

Barnet, Enfield and Haringey Mental Health NHS Trust has been rated as ‘Good’ by the Care Quality Commission (CQC) in its report published today.

This builds on the Trust’s last inspection in 2019 when it was also rated ‘Good’ and the CQC recognised that the Trust is in a stronger position, with progress in a number of key areas since then.

The CQC has rated the Trust ‘Good’ overall and ‘Good’ for being effective, caring, responsive and well-led. The Trust’s mental health services were rated ‘Requires improvement’ for being safe while Enfield community health services were rated ‘Good’ in all categories.

The CQC found a range of improvements across the Trust, particularly in adult acute wards and psychiatric intensive care units and in adult community mental health services.

Across the Trust, the CQC highlighted positive practice and progress including:

  • Patients are treated with dignity and respect and are involved in planning their care
  • People with personal experience of mental ill health are employed as peer support workers to help build trust and demonstrate recovery is possible.
  • Responsive management of the impact of the pandemic, adapting how services were provided and setting up a specially adapted vaccination clinic for people with learning difficulties and serious mental illnesses
  • Improvements in the quality of the Trust’s buildings, including the large-scale redevelopment of St Ann’s Hospital
  • Effective leadership and a strong focus on improving the quality of services

The CQC highlighted challenges with recruitment and retention of permanent staff, some delays with completing Mental Health Act assessments, and issues with the availability of inpatient beds. However, the CQC noted that the Trust is aware of these issues and is working hard to address them.

Welcoming the report, Jinjer Kandola MBE, Chief Executive of the Trust, said:

“Today’s report reflects continuing progress we are making, I am very pleased that we have maintained and built on our existing ‘Good’ rating.

“Given the very tough challenges the whole NHS has faced over the last two years due to the COVID-19 pandemic, this is a great achievement.

“I’d like to pay tribute to our dedicated and compassionate staff for their commitment to delivering the best care possible for our patients every day.

“We are committed to continuing to improve our services and our ambition is to become a provider of excellent integrated healthcare in north London and beyond.”

Please watch this short film about the CQC report including messages from our staff here.

You can read the report here.

  • Summary:

    Barnet, Enfield and Haringey Mental Health NHS Trust has been rated as ‘Good’ by the Care Quality Commission (CQC) in its report published today.