Accessibility

Accessibility statement for the Barnet, Enfield and Haringey Mental Health NHS Trust website

This accessibility statement applies to the Barnet, Enfield and Haringey Mental Health NHS Trust website.

This website is run by Barnet, Enfield and Haringey Mental Health NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (ReachDeck)
  • We’ve also made the website text as simple as possible to understand

AbilityNet has advice on making your device easier to use if you have a disability.

Screen reader

We aim to make our website as accessible as possible to those with visual, hearing, motor and cognitive impairments. We have a ‘Reachdeck’ tool linked to our website which offers speech, reading and translation support – look out for the orange button in the top left corner of each page.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The dropdown menus along the top of the webpage are not accessible using the keyboard
  • In some areas the text will not reflow in a single column when you change the size of the browser window
  • PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in three working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Communications Team by email beh-tr.communications@nhs.net

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Barnet, Enfield and Haringey Mental Health NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • The dropdown menus along the top of the webpage are not accessible using the keyboard. This fails WCAG 2.1. success criterion 2.1.1 (non-text content).

    We plan to fix this by launching our new website in November 2023.

  • Some words across our site have been added within images which screen readers cannot read. This fails the WCAG 2.1 success criterion 1.4.5 (non-text content).

    We plan to fix this by launching our new website in November 2023.

Disproportionate burden

We are working on the development of a new website due to be launched in November 2023. The website is being built according to the WCAG 2.1 AA guidelines and will fix any accessibility requirements not met on this site.

Content that’s not within the scope of the accessibility regulations

PDFs and non-HTML documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We are working on the development of a new website due to be launched in November 2023. 

Preparation of this accessibility statement

This statement was prepared on Monday 2 October 2023. The statement will be reviewed annually.