Early intervention service - Barnet

We treat people aged between 18-65 years of age, experiencing their first episode of psychosis, or those who are in the first three years of psychotic illness.

Contact details


Early Intervention Service,
Springwell Centre,
Wellhouse Lane,
Barnet EN5 3DJ

Tel: 020 8702 4150

Out of Hours Tel: Crisis Team: 020 8702 4040

Operating Hours: 9AM- 5PM, Monday- Friday


Who we are

We are a team of multi-skilled professionals providing care to people experiencing their first episode of psychosis.

What we offer

The Early Intervention Service provides a range of specialist mental health interventions to people with symptoms of early onset psychosis, within the London Borough of Barnet. The main function of the service is to assess and, where appropriate, meet the continuing social and mental health needs of people who experience a first episode of psychosis.

It is our belief that people who experience psychosis can recover and do recover. The time from onset of psychosis to the provision of evidence-based treatment has a significant influence on long-term outcomes. The sooner treatment is started, the better the outcome and the lower the overall cost of care.

There is good evidence that early intervention in psychosis (EIP) services, when delivered in accordance with National Institute of Health and Care Excellence (NICE) standards, help people to recover from a first episode of psychosis and to gain a good quality of life. We strive to work with service users to achieve the best possible outcomes and minimise the long term experience and consequences of psychosis.

Mental health and illness could be influenced by many different areas of your life, for example emotional, genetic or social. Because of this, our team is made up of a range of mental health professionals, including psychiatrists, psychologists, a family therapist, mental health nurses, occupational therapists, social workers and community support workers.

Working closely with your family/carers is also an important part of our work. We want the people around you to have the best information about your condition, so that they can support you and each other effectively.   You and your family will be provided with up to date, evidence-based information to empower and inform the choice of available interventions, treatments and possible side effects. This includes cognitive behaviour therapy for psychosis, family interventions, vocational recovery, relapse prevention, psycho-education, medication management and a harm minimisation approach to substance misuse.

Who the service is for

We provide a range of specialist mental health interventions to people aged between 18 -65 years of age, experiencing their first episode of psychosis, or those who are in the first three years of psychotic illness.

The EIS has also managed to develop and establish close professional relationships with the Children and Adolescent Mental Health Service (CAMHS). We work jointly with CAMHS for people who are about to turn 18 years old to ensure they are cared for appropriately. Medical responsibility remains with CAMHS until the person turns 18 when the medical responsibility is transferred to the EIS.

We run two clinics across the borough of Barnet at the following sites:

Springwell Centre, Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

Redhill Clinic, 64 Station Road , Edgware, HA8 7AB

How you can access our service

Talking to your GP is a good first step. They can offer support and guidance and, if they think it's appropriate, they can refer you to us.

If you are taken on by the team, you will be allocated a Care Co-ordinator, who will usually be a community psychiatric nurse, social worker or occupational therapist. This person will oversee your care and be your main point of contact within the team. They will meet with you regularly to find out how you are getting on, discuss any concerns you may have and help you plan and reach your personal goals for recovery (e.g. beginning study, finding a job). They can also provide information and advice on a range of topics related to your condition.

Your care will be managed under the ‘Care Programme Approach’ (CPA) which is the name given to a national framework for mental health services. This requires you to have a written care plan and regular reviews of your care. You may hear it referred to as ‘CPA’.

If you have psychosis or are at a risk of developing it, the first thing we do is to assess your symptoms and needs. We then create a plan of care with you and your family and provide on-going treatment and care to support your recovery for up to three years.

We can also support you to take up employment, education and volunteering opportunities in your local community.

We also strive to adhere to the NHS England waiting time standard for access to care, which states that more than 50% of people experiencing a first episode of psychosis will be treated with a NICE approved care package within two weeks of referral.

Associated Services

If you need to speak to someone out of hours, please call the Crisis Team on 020 8702 4040.

We also engage with many other services, such as:

  • Carer assessment and support services
  • Drug and Alcohol treatment services
  • Learning disability services (health and/or social care)
  • Forensic psychiatry
  • Local Authority or other social housing provision
  • Safeguarding Adults / Children teams
  • Adult Learning services
  • Schools and Further Education services
  • Employment support services
  • Voluntary sector providers
  • Physical health support provided by primary, community and secondary care NHS services
  • Criminal justice system including Young Offenders services