Privacy Policy

Barnet Enfield and Haringey Mental Health Trust website does not store or capture personal information, but logs the user's IP address that is automatically recognised by the web server. We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

If you use our online forms, where applicable, the system will record your email address and other information if volunteered to us by you. This shall be treated as confidential and will not be passed onto any third parties, unless it is necessary for your particular enquiry. Your volunteered details may be used for internal review and to notify you about updates about Barnet Enfield and Haringey Mental Health Trust.

Privacy Notice - How we use your information

This privacy notice tells you what to expect when Barnet Enfield & Haringey Mental Health NHS Trust (the Trust) collects personal information. It applies to information we collect from people accessing our services.

The Trust collects your personal information to ensure that you receive proper care and treatment and to meet certain statutory obligations. This information is kept, together with details of your care, because it may be needed if you require treatment again.

In accordance with Caldicott 2 – To Share or Not to Share, the Trust shares information if and when child protection concerns have been raised


The Trust provides services into a range of criminal justice settings.  Your information may be shared with criminal justice agencies and other associated partners in order to ensure your safety whilst in those settings and to enable you to access the appropriate care and treatment.  This will always be in accordance with the Data Protection Act 1998.

Ways in which your information may be used to help the NHS

  • Ensure our services meet patient needs in the future
  • Investigate legal claims, complaints or untoward incidents
  • Monitor clinical practice
  • Provide anonymised statistics on the NHS performance and activity
  • Undertake research and development
  • Train and educate our staff
  • Audit accounts and services within the NHS
  • Research, to support the health of the general public

Your information may sometimes be disclosed as a requirement of the law, for example monitoring ethnicity. Your information may also be disclosed to other non-NHS organisations you may be receiving care from. All NHS staff have a legal duty to maintain confidentiality. Non-NHS staff who have received information from us, also have a duty to keep it confidential. The Trust would only share information about you when there is a genuine need, enabling us to work together for your benefit.

Improving Services
The Trust’s aim is to provide service users with the best possible care. We assess the effectiveness of the care we provide so we can continually improve. We do this by collecting information about your condition, the type of care you receive and the outcome of your treatment.

We collect data about our Community Services such as health visiting services, school nursing services and diabetes services, and data about you such as referrals, assessments, diagnoses, activities (for example, taking a blood pressure test) and, in some cases, your answers to questionnaires.

The data is securely sent to NHS Digital which is the central organisation that receives the same data from all publicly-funded Community Services across England. NHS Digital removes all identifying details and combines the data we send with the data sent by other care providers, forming the Community Services Data Set (CSDS).

The data set is used to produce anonymised reports that show only show summary numbers of, for instance, patients referred to different types of services. It is impossible to identify any individual patient in the reports, but the reports do help us to improve the care we provide to you and other patients.
No information that could reveal your identity is used in national reports.

The benefits to you as a patient include:
•    making sure Community Services are available to all patients in all areas by measuring the care that is being delivered
•    better care, through monitoring progress to allow future services to be planned
•    informing patients about the care offered at different hospitals
•    more personalised and better organised care for patients through understanding what care is needed nationally, for example understanding how many patients who are discharged from hospitals then need looking after at home

To get the most accurate picture and therefore get most benefit, data has to be collected from as many patients as possible.

If, however, you do not want your information to be used to help better manage and plan care provision, you have the right to object by letting us know. This will not affect your treatment in any way.

If you would like to find out more about how we use the information, please speak to a member of staff.

The Trust retain records in accordance with the minimum retention schedule detailed in the Records Management Code of Practice for Health and Social Care 2016

The NHS Constitution for England (revised 2013)

The NHS Constitution sets out a series of patients' rights and NHS pledges. All NHS bodies are required by law to take account of the Constitution in their decisions and actions.  The rights and pledges include:

  • The right of access to your own health records and to have any factual inaccuracies corrected;
  • The right to be informed about how your information is used;
  • The right to request that your confidential information is not used beyond your own care and treatment and to have your objections considered, and where your wishes cannot be followed, to be told the reasons including the legal basis.  Please inform your clinical team if you have any objections to your information being shared beyond your direct care, alternatively contact the Information Governance lead via beh-tr.information.governance@nhs.net

Access to Personal Information

In addition to the right of access to information accordance with the Data Protection Act individuals are able to request access to information that specifically relates to them, subject to some exemptions. If you have any questions relating to your right of access please contact the Data Protection Officer beh-tr.information.governance@nhs.net

Read the Protecting Your Information leaflet for more details on how we use your information.

Individuals have the right to access their personal data and supplementary information. The right of access allows individuals to be aware of and verify the lawfulness of the processing. The link below will take you to information relating to how to access information held in your medical records.

To find out how to access information outside of a health record, eg your staff personnel record, please send your request to the Information Governance mailbox beh-tr.information.governance@nhs.net.

Cookie policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We do not make use of cookies to collect any private or personally identifiable information.

The technical platform of this website, does use cookies solely to aid the proper technical functioning of the website. The cookies used in this website does not collect or disclose any personal information about you as a visitor.

In compliance with EU legislation, the following table lists the use of cookies on this web site:

Cookie Name

Purpose

More information

useTextOnly

This is used to store whether you are in textOnly mode or not.

Persistent for three months.

N/A

setString

This is used to store user preferences for viewing sites in textOnly mode e.g. font-size and colour.

Persistent for one month.

N/A

SKSession

This cookie has two functions.

Firstly it serves as a session cookie for extranet users. Without this cookie, an extranet user will have to login to each individual page in the extranet.

It also enables us to track the pages that a user visits while they navigate around the site.

N/A

AcceptCookies

This is used to store whether you have agreed to receive cookies.

Persistent for one year.

N/A

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

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