Your health records

The doctors, nurses, therapists and other health professionals who care for you keep records about your health and any treatment or care you receive.  These records help to make sure that you receive the best possible care from us.

Access to your health records 

Some records are kept in folders eg notes, letters, forms and others are kept on secure computer systems. Records may include the following information:

  • Basic details about you such as your name, address, date of birth
  • Notes and reports about assessments, treatment and care provided
  • Results of tests, investigations, diagnostic test carried out 
  • Information from other professionals involved in your care or from relatives or other people who care for you.

The Data Protection Act 1998, gives you or your representative, with your consent, the right to apply for see your health records. The health records of a deceased patient are governed by the Access to Health Records Act 1990. 

In some exceptional circumstances, your right to see some details in your own health records may be limited in your own interests or for other reasons.  Any request for access to health records must be made in writing or by email. 

You or your representative may be charged to view your health records or to be provided with a copy of them. Below are the maximum fee costs. The fees are the same whether it is an individual applying for access or a representative i.e. solicitor applying on their behalf.

To provide copies of patient health records the costs are:-

  • Health records held totally on computer: up to £10
  • Health records held in part on computer and in part manually: up to £50
  • Health records held totally manually: up to  £50

All these maximum charges include VAT, postage and packaging costs.

To allow you to view your health records (where no copy is required) maximum charge will be £10 unless the records have been added to in the last 40 days.

Download a copy of the Application for Access to Health Records form.

To make it as easy as possible to apply to see your records or those of someone you care for the Trust has created a single contact point for requests.

Protecting your information and your rights to view your health records leaflet


Write to:
Health Records, Barnet, Enfield and Haringey Mental Health NHS Trust,
Medical Records Department
Block C1, St Ann's Hospital site, 
St Ann's Road, London N15 3TH
Or  Fax: 020 8442 6723

You can still contact your local service or care co-ordinator, but if you are not sure where your records are held, please use the contact details above.

Privacy promise

Through its Privacy Promise the Trust has set out in clear terms how it aims to manage personal information in ways that respect the rights of patients and promote their health and wellbeing.  

Stop Terrorism NHS Choices

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