Video consultations

We have successfully piloted a video consultation appointment service, using the technology Attend Anywhere.

Attend Anywhere is a web-based, secure NHS video call service for patients with pre-arranged appointment times.

Accessing video consultations

You can use the Attend Anywhere platform on any Personal Computer, Mac or iPhone/iPad/Android device, using Google Chrome (for Personal Computers/Mac/Android devices) or Safari internet browser (For iPhones/iPad devices and Macs).

Please note: Attend Anywhere will not work on Internet Explorer or Microsoft Edge. You can download Google Chrome or Safari for free.

If you are due to have a video consultation with us, we will schedule your appointment as normal and send you the details of your appointment’s date and time.

 

How to use Attend Anywhere

If you are using the video consultations for the first time we would recommend watching this video which will give you an idea of how your video consultation will work.

You may also need to activate you camera and microphone on your device to work with your browser. For iPhone users, go to settings > Safari > Allow camera and mic.

On the date and time of your appointment you will be able to enter your clinic via the ‘Start a video call’ button. It is a good idea to enter the waiting room a few minutes early.

We also recommend you test your equipment before starting the call. You can do this by clicking on the ‘Test call’ button once you’ve clicked on the relevant Waiting Room link below.

The video call is free (except your internet usage charge). Data is not used while you are in the waiting room.

 

Waiting Rooms

Please note: Only those who have a scheduled appointment should enter the Waiting Room. You will not be seen if you do not have an appointment. 

When entering the Waiting Room, please ensure you complete all details including your date of birth, you may also enter your phone number so that we can call you back if there are any difficulties.

Personal details that you enter at the start of video consultation will be deleted at the end of the call. Attend Anywhere is completely confidential and secure. The calls cannot be accessed by anyone else.

Adult ADHD Service
Barnet CAMHS
Barnet Crisis & Home Care Treatment Team
Barnet Early Intervention Service
Barnet IAPT
Barnet Learning Disability Service
Barnet Locality Community Mental Health Teams
Barnet Older People Community Mental Health Team
Barnet Psychology Team 
Community Forensic Learning Disability Services 
Enfield CAMHS
Enfield Community Services - Children and Young People Specialist Services 
Enfield Community Services - Integrated Locality Services
Enfield Community Services - Long Term Conditions
Enfield Community Services - Physiotherapy
Enfield Community Services - School Age Children Immunisation Team
Enfield Community Services - Therapies
Enfield Community Stroke Rehab Team
Enfield Crisis & Home Care Treatment Team
Enfield Early Intervention in Psychosis
Enfield Health Visiting
Enfield IAPT
Enfield Learning Disability Service
Enfield Older People Community Mental Health Team
Enfield School Nursing
Forensic Community Team
Haringey CAMHS
Haringey Crisis & Home Care Treatment Team
Haringey Eating Disorders Inpatient Service - Phoenix Ward
Haringey Eating Disorders Outpatient Service
Haringey Learning Disability Service
Haringey Locality Community Mental Health Teams
Multilingual Wellbeing Service
Postgraduate Medical Education
Specialist Services - Health and Justice Teams
The Beacon Centre

 

Further information and support

For more information about video consultations or if you’re having difficulties using the service, please see our guides below.

For further information about Attend Anywhere, visit: www.attendanywhere.com