Patients and carers

On these pages you will find useful information, advice and details on mental health, your rights and how to comment, complain or give feedback on our services. 

If you need help in a crisis

If you need help in a crisis you can now self-refer to the Crisis Resolution Home Treatment service 24 hours a day, 7 days a week. Barnet - 020 8702 4040, Enfield - 020 8702 3800, Haringey - 020 8702 6700. Find out more 

Patient in the community

Mental health conditions

If you are experiencing mental health problems, or know someone who is, by understanding the condition, you will know what treatments are available, how you can help yourself or someone else and what services you can access for more support.  

Medication advice

If you are being treated by us you may be prescribed medicines (tablets or injections) as part of the care plan to help you recover your mental health.  You can find out more about your medication and how it will affect you.

We're here to help

If you're feeling low, depressed or anxious or you're worried about someone who is, there are lots of places you can get free advice and guidance.

Comments, complaints and concerns

From time to time, you may want to get in touch with us to tell us about your experiences within our services. Find out more about the different ways you can tell us what you think or make a complaint so we can learn more and improve our services.

External visitors to the Trust

The safety of our patients and staff is paramount. We occasionally have high profile people or VIPs visiting our hospitals/services as part of an official event, fundraising activities or meetings. All requests for such visits should be discussed and authorised by the Communications service or the Chief Executive’s Office before they can be agreed. Invitations from the Trust to a VIP to visit any part of the Trust, for any reason, must be issued by the Chair of the Trust or the Chief Executive unless a different arrangement has been made with the Communications service. No external visitor may be left unescorted on Trust premises where patients or service users are present. All high profile visitors must be accompanied by a senior member of staff at all times.

Please contact the communications service for further information.

NHS Choices

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