Coronavirus updates

COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called coronavirus.

This page will be regularly updated with information and guidance about Coronavirus – to check when it was last updated scroll down to the bottom of the page.

Like the whole of the NHS, we are working with Public Health England and NHS England, and following their latest guidance.  

Changes to our services

Find out more about the changes to our services.


In line with the approach taken across the wider NHS, visits are no longer allowed on inpatient wards on all sites – apart from very specific situations, such as terminal care. 

We understand this may cause some upset to service users and their loved ones, but our priority has to be to protect our service users as well as our staff during this period.

Download Visitor Guidance

Your appointment

If you need to rearrange your appointment, please phone the telephone number listed on your appointment letter.

Guidance for patients

Download an easy read information leaflet that provides guidance on addressing the Coronavirus outbreak.

Read translations of Government advice and information in other languages.

See guidance about household isolation.

Find out more about clozapine and blood testing during the Coronavirus outbreak.

Download resources to support families and carers of people with learning disabilities through the Coronavirus restrictions, and resources for use with people with learning disabilities

Wellbeing resources

Download our mental health community directories:

'My Wellbeing Plan' is a self-management and recovery tool using principles that support the recovery approach – developed by the Enablement Partnership, Peers and staff from across the organisation.

In addition, you can download the Looking after your feelings and body easy read as well as access other additional good sources of support online:

  • The Good Thinking website is an NHS approved mental health and wellbeing resource aimed at those of us working and/or living in London. This will soon include some helpful advice specific to how we can look after ourselves in a time of social distancing and self-isolation.
  • Mind has put together useful resources for people who need to stay at home.
  • Every Mind Matters has been created by Public Health England, with tips and advice developed with experts and approved by the NHS. It gives you simple and practical advice to get a healthier mind and get more out of life – from how to deal with stress and anxiety, to boosting our mood or sleeping better.

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • To shop for basic essentials – only when you really need to
  • To do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • For any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • To travel to and from work – but only where this is absolutely necessary

What to do if you have coronavirus symptoms

Continue to stay at home if you have either:

  • A high temperature – this means you feel hot to touch on your chest or back
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Do not go to a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do. Only call 111 if you cannot get help online.

How to avoid catching or spreading coronavirus


  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Try to avoid close contact with people who are unwell


  • Do not touch your eyes, nose or mouth if your hands are not clean

Quick links

Coronavirus guidance for carers


Last updated – 3 April 2020