BEH welcomes Care Quality Commission report

BEH welcomes Care Quality Commission report
12 January 2018

Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) now has two outstanding services as rated by healthcare inspectors, the Care Quality Commission (CQC).

The CQC inspectors also rated BEH as Good for being Caring, Responsive and Well-led.

However, while the Trust is close to achieving a Good overall from the CQC, the Trust has still some work to do, and received a final rating of Requires Improvement.

“We are delighted that the CQC has recognised the amount of progress we’ve made since our last inspection,” says Mary Sexton, Executive Director of Nursing, Quality and Governance. “The inspectors told us how caring they found our staff, how staff enjoyed working for the Trust, and that BEH itself was well-led.

“We are confident that we will be able to achieve a Good rating on our next major inspection. This will be helped considerably when we redevelop St Ann’s Hospital in Haringey which we hope will begin this summer.”

The Trust was found to be ranked Requires Improvement in two areas (Safe and Effective) and it was highlighted that because some of the Trust’s buildings were old some patients needing access to seclusion rooms at St Ann’s hospital had to go through public areas meaning privacy and dignity could not always be protected.

In addition, the Trust still needs to embed improvements in physical health monitoring and planning especially in community services for adults with mental health needs.

Action is already being taken on all the CQC’s requirements and in terms of physical health new staff have been appointed to ensure BEH dedicates the right amount of resources to support service users’ physical health.

“Whilst the Trust is still rated as Requires Improvement it is now close to achieving a rating of Good in the future,” said the CQC’s Deputy Chief Inspector (and lead for mental health), Paul Lelliott.  

“We carried out a full review of the Trust’s leadership and governance processes and found it was well-led and had made many improvements since our last comprehensive inspection.

“Most staff felt proud to work for the Trust and were committed to ensuring they delivered good care for patients. Most staff supported patients with kindness and respect.”

You can read the full report here - 

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