Information governance

How we use your information

This privacy notice tells you what to expect when Barnet Enfield & Haringey Mental Health NHS Trust (the Trust) collects personal information. It applies to information we collect from people accessing our services.

The Trust collects your personal information to ensure that you receive proper care and treatment and to meet certain statutory obligations. This information is kept, together with details of your care, because it may be needed if you require treatment again.

In accordance with Caldicott 2 – To Share or Not to Share, the Trust shares information if and when child protection concerns have been raised

The Trust provides services into a range of criminal justice settings.  Your information may be shared with criminal justice agencies and other associated partners in order to ensure your safety whilst in those settings and to enable you to access the appropriate care and treatment.  This will always be in accordance with the Data Protection Act 1998.

Ways in which your information may be used to help the NHS

  • Ensure our services meet patient needs in the future
  • Investigate legal claims, complaints or untoward incidents
  • Monitor clinical practice
  • Provide anonymised statistics on the NHS performance and activity
  • Undertake research and development
  • Train and educate our staff
  • Audit accounts and services within the NHS
  • Research, to support the health of the general public

Your information may sometimes be disclosed as a requirement of the law, for example monitoring ethnicity. Your information may also be disclosed to other non-NHS organisations you may be receiving care from. All NHS staff have a legal duty to maintain confidentiality. Non-NHS staff who have received information from us, also have a duty to keep it confidential. The Trust would only share information about you when there is a genuine need, enabling us to work together for your benefit.

Improving Services
The Trust’s aim is to provide service users with the best possible care. We assess the effectiveness of the care we provide so we can continually improve. We do this by collecting information about your condition, the type of care you receive and the outcome of your treatment.

We collect data about our Community Services such as health visiting services, school nursing services and diabetes services, and data about you such as referrals, assessments, diagnoses, activities (for example, taking a blood pressure test) and, in some cases, your answers to questionnaires.
The data is securely sent to NHS Digital which is the central organisation that receives the same data from all publicly-funded Community Services across England. NHS Digital removes all identifying details and combines the data we send with the data sent by other care providers, forming the Community Services Data Set (CSDS).

The data set is used to produce anonymised reports that show only show summary numbers of, for instance, patients referred to different types of services. It is impossible to identify any individual patient in the reports, but the reports do help us to improve the care we provide to you and other patients.
No information that could reveal your identity is used in national reports.

The benefits to you as a patient include:
•    making sure Community Services are available to all patients in all areas by measuring the care that is being delivered
•    better care, through monitoring progress to allow future services to be planned
•    informing patients about the care offered at different hospitals
•    more personalised and better organised care for patients through understanding what care is needed nationally, for example understanding how many patients who are discharged from hospitals then need looking after at home

To get the most accurate picture and therefore get most benefit, data has to be collected from as many patients as possible.

If, however, you do not want your information to be used to help better manage and plan care provision, you have the right to object by letting us know. This will not affect your treatment in any way.

If you would like to find out more about how we use the information, please speak to a member of staff.

The Trust retain records in accordance with the minimum retention schedule detailed in the Records Management Code of Practice for Health and Social Care 2016

The NHS Constitution for England (revised 2013)

The NHS Constitution sets out a series of patients' rights and NHS pledges. All NHS bodies are required by law to take account of the Constitution in their decisions and actions.  The rights and pledges include:

  • The right of access to your own health records and to have any factual inaccuracies corrected;
  • The right to be informed about how your information is used;
  • The right to request that your confidential information is not used beyond your own care and treatment and to have your objections considered, and where your wishes cannot be followed, to be told the reasons including the legal basis.  Please inform your clinical team if you have any objections to your information being shared beyond your direct care, alternatively contact the Information Governance lead via

Read the Protecting Your Information leaflet for more details on how we use your information.

Trust Information Governance Leads

Caldicott Guardian
Dr Jonathan Bindman

Senior Information Risk Owner
Andy Graham

Data Protection Officer
Doreen Todd
020 8702 4134

Health Records Manager
Christine Devaney
beh-tr.records@nhs.net020 8702 4371


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